The Thomson Corporation has established a strategic presence in the emerging business-to-business social networking space, announcing recently the addition of Boston-based Contact Networks, and its enterprise relationship management (ERM) product, ContactNet, to its portfolio of business intelligence and relationship management services for legal and other professional markets.
ContactNet, the first social networking application built specifically for corporate environments, automatically uncovers, aggregates and prioritizes a firm's internal relationships with external business contacts. Now, determining "who knows whom" is as simple as doing a Google-like search, with no data entry or ongoing database maintenance.
ContactNet casts a wide net, pulling data from address books, e-mail logs, Customer Relationship Management (CRM) applications and other enterprise systems. ContactNet then pinpoints search matches with multiple layers of filtering and de-duplication technology, coupled with proprietary algorithms that analyze more than 37 unique variables. The result is a searchable database where the deepest connections always appear first.