Survey Ranks Holland & Knight Among Top Three In Client Service

Monday, January 1, 2007 - 01:00

A new survey of more than 250 corporate counsel at Fortune 1000 companies ranks Holland & Knight LLP as one of the nation's top three law firms for delivery of superior client service. Contributing to Holland & Knight's ranking was the firm's rating in advising clients on business issues and its commitment to helping clients, according to The BTI Consulting Group, Inc., which conducts the annual Survey of Client Service Performance for Law Firms.

Survey results are compiled through interviews in which corporate counsel rate firms on 17 attributes of client service, such as client focus, value for the dollar, keeping clients informed, breadth of services, and unprompted communication. The final survey results this year contain details on 238 firms.

This is the fifth year that Holland & Knight has been named to BTI's list of Top 30 law firms for client service - a distinction held by just four other firms. This year, Holland & Knight ranks Best of the Best in the categories Best Performing Overall and Advising on Business Issues, and Leader of the Best in Breadth of Services, Bringing Together National Resources, Client Focus, Commitment to Help, Handling Problems, Providing Value for the Dollar, and Regional Reputation. Overall, Holland & Knight is included in top rankings (Best of the Best, Leader of the Best and Honor Roll) in every category.

Holland & Knight has announced that Mark E. Baker, a leading labor and employment lawyer, will join the firm's Northern Virginia office as partner.

Mr. Baker has extensive experience representing employers in a wide array of labor and employment matters, ranging from representation in unfair labor practice proceedings before the National Labor Relations Board to EEO, wrongful termination, employment benefits and breach of contract litigation before state and federal courts and agencies.

Prior to joining Holland & Knight, Mr. Baker was a partner at McGuiness, Norris & Williams LLP.