Epiq Systems Again Achieves kCura's Orange-level Best in Service Recognition

Tuesday, April 14, 2015 - 10:56

Epiq Systems, Inc. has announced that it has achieved kCura’s Orange-level Best in Service recognition for exceptional customer service for Relativity end users. This is the third time Epiq Systems has received Best in Service.

Epiq’s experienced, international team of professionals helps clients effectively manage complex matters and large Relativity environments securely and efficiently. 

Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.

kCura has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.