Kiersted is proud to announce that they have received kCura’s Relativity Best in Service designation, which recognizes Relativity Premium Hosting Partners who provide an exceptional Relativity experience for end users.
Since first becoming a Relativity Premium Hosting Partner in August of 2011, Kiersted has added many custom features to enrich its Relativity offerings, including Kiersted True Review, which is designed to help law firms and corporate legal departments improve accuracy and efficiency during document review. This application allows users to monitor individual and group performance, easily track progress toward deadlines, improve accuracy of billing, and identify and resolve training problems quickly. Kiersted also recently announced Kiersted’s Relativity Application Suite, a set of customized applications for Relativity including Media Master, which contains up-to-date media information pertaining to all data stored in the database; Production Master, which keeps track of all productions; Production Specification Master, which ensures productions are done consistently; and Docket Master, which gives users the ability to store matter-related supporting documents within their Relativity projects.
“We are pleased to receive this Best in Service recognition, and will continue to add custom features and provide our customers with the best possible Relativity experience through a combination of exceptional project managers, talented developers, and a rugged, sophisticated infrastructure, including our proprietary KEPS processing engine,” says Andre Guilbeau, executive vice president of Kiersted.
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations and core Relativity certifications.
“We’re excited to recognize Kiersted with the Relativity Best in Service designation,” said Andrew Sieja, president and CEO of kCura. “This distinction demonstrates their commitment to offering a great Relativity experience for their clients.”