Frank A. Bruno, director & senior business strategist and John Trotti, Esq CIPP/US, senior contracts manager, both Iron Mountain Incorporated
Companies are continuing to embrace the cloud for technology in the form of Software as a Service (SaaS). One of the unique challenges posed by SaaS applications is bankruptcy protection. Traditional approaches to mitigating such risks through software escrow have limited applicability to many SaaS arrangements. This session will discuss a new approach to providing escrow protection where the escrow agent maintains a virtual and functional copy of the SaaS environment in escrow to provide subscribers with protection in the event of the SaaS provider’s bankruptcy and other what-if’s. The contractual structure, physical components, triggering mechanisms and participants in such in such arrangements are key for its success.