Service Levels in Information Technology Agreements and State of Indiana v. IBM Corp.: Important Legal Developments for Corporate and Technology Counsel
Date:
Thursday, November 8, 2012
Sponsor(s):
Speaker(s):
Matthew A. Karlyn, partner, and Aaron K. Tantleff, senior counsel, Foley & Lardner LLP
Fee:
$159
Time:
noon EST duration 1 hr
CLE Credits:
1 hr
Event Type:
Join Matt Karlyn and Aaron Tantleff as they discuss the recent case of State of Indiana v. IBM, where an IT service provider won a breach of contract claim despite performance that fell below agreed upon service levels, and how to properly craft service levels and service level agreements in light of that decision.