Patrick Johnson



  • Thursday, June 26, 2014
    It’s difficult to improve what you don’t measure. Metrics to optimize operational performance have traditionally been commonplace in most parts of a business, but less so in legal departments – although that trend has been changing as legal departments seek greater efficiency and budgetary restraints. But what metrics should be used?...
  • Friday, September 20, 2013
    Increasingly, law departments must justify spend, show efficiency and demonstrate the value and savings to upper management just like other departments within a company. While accounts payable (A/P) software can report on basic spending categories, it is unable to track vital data that is necessary to manage and show the true value the legal department...