Technology Converting Data To Images With Unparalleled Speed and Acuracy

Wednesday, June 1, 2005 - 01:00

Kim Dusseault

More and more often, companies must dig through mountains of email and unstructured data when needed to meet court deadlines, respond to government inquiries and manage the company's records. Avoiding inordinate costs and unnecessary delays requires state-of-the-art technology combined with dedicated professionals who understand the strategic direction of the business. Here are a few examples of how expert data conversion services have helped America's top law firms and Fortune 500 corporations to transform digital data into real, useful and usable information.

Scenario: S&L Losses

A vast S&L case involved billions of dollars in losses. The investigation by the FBI and U.S. Attorney's office required extensive data conversion.

Solution: Ibis handled the processing of all the S&L's data assets, totaling hundreds of gigabytes. Due to its sensitive nature, the work was done under very high scrutiny by some of the government's top agencies under rigid timelines. Ibis delivered to the client's specifications, successfully meeting the incredibly tight deadline.

Scenario: Bank Investigation

A state's attorney general investigated a top investment bank on charges of obstruction of justice based on allegations of knowingly destroying documents during an inquiry by the SEC.

Solution: Ibis developed a means to capture deletion date information from a standard office email package that was not previously commercially available. In addition, Ibis "repurposed" a component of its core applications to analyze the data between two time periods to determine deletion activity. The brand new technology developed for this project was the first of its kind in the industry for which a patent is now pending.

Scenario: Product Liability

A major pharmaceutical company faced product liability charges. Potential witnesses numbered over 5,000. Both legacy and current data needed to be collected for each potential witness. This data may also be subject to future product liability cases. The beleaguered pharmaceutical company needed a comprehensive solution to managing this massive amount of data.

Solution: Ibis consulted with the pharmaceutical company on how to handle the collection of the data internally. Ibis worked with its client on prioritizing the schedules. Ibis consulted on means by which the client could cull and focus the data set for review by the company's outside counsel, including consultation on hundreds of search terms. Ibis became a member of the company's internal task force for handling this litigation, providing expertise and best practices through the entire process. Ibis's solution allowed data to flow to several outside counsels' review systems seamlessly, and allowed for repurposing of the data later.

Scenario: Tracking Documents

A top law firm had produced documents from a leading life sciences company in response to allegations of insider trading. The Ibis competitor that processed the information for the law firm could not account for all of the documents. The law firm asked Ibis to help.

Solution: Ibis worked closely with the law firm client to determine the scope of work that had already been processed. Ibis developed a unique process to compare the entire collection to identify the unique set. Once the unique set was determined, Ibis processed the data and returned the unique set in an expedited fashion, allowing the law firm to review and produce the additional documents in a timely manner.

Scenario: Cross-Border Document Production

A global Fortune 100 retail company is engaged in litigation requiring the collection and processing of data from offices in the United States and various European countries. The review team is located in one of these European countries.

Solution: Ibis developed a feature - Global Time Zone Normalization - to allow the client to normalize a data set, eliminate duplication and represent it in a time zone of the client's choice. Seventy-two percent of the data was segregated as duplicative. The data set was represented in a format that was representative of the actual time, an essential detail to the email data in the case.

Scenario: Teamwork

An Ibis partner that was processing data using an in-house tool called on a Saturday needing to get data to his client by Monday. The tool they were using was not able to meet their demand. Additionally, the partner was concerned with the quality because the data was going to their best client. They asked if Ibis could help them out of their jam.

Solution: Ibis responded quickly, mobilizing the proper resources. A secure electronic transfer site was established. Specifications were gathered to develop the custom load format. The data was processed over the weekend, and Ibis's Client Services team kept the client informed throughout the entire process, with both phone calls and status reporting.

Scenario: Government Investigation

A major law firm called Ibis on behalf of its client based on the recommendation of a state's attorney general. Law firm had attempted to argue that the information that the attorney general was requesting was unavailable or burdensome to obtain. The attorney suggested that the law firm contact Ibis because the attorney general knew Ibis could handle that type of information based on his experience.

Solution: Ibis standard workflow process without any customization or adjustments made this information readily available in a format that the law firm could incorporate into its selected case management tool.

Kim Dusseault is Executive Vice President of Client Services, Ibis Consulting, Inc. Questions about this article can be directed to her at kdusseault@ibisconsulting.com.